Phidlorah Mnyazi Mbaru is the Chief Executive Officer of Alama Global Solutions (AGS), bringing over 25 years of experience across local and international travel, hospitality, customer relations, sales and marketing, and service delivery.
Her professional journey reflects a strong commitment to customer satisfaction, operational excellence, relationship management and continuous improvement. She began her career in travel and tourism before progressing into the hospitality industry, where she gained extensive experience in guest relations, front office operations, reservations, service recovery and team coordination
Her experience in travel, hospitality and client relationship management has shaped her approach to leadership at Alama Global Solutions. She understands the importance of clear communication, attention to detail, cultural awareness and personalized support when helping people navigate opportunities beyond their home countries.
As CEO, Phidlorah provides strategic direction for AGS, championing its mission to connect individuals, families and businesses with global opportunities through professional guidance and client-focused consultancy. Her leadership emphasizes integrity, transparency, accountability and responsible service delivery.
She is passionate about building meaningful relationships, identifying opportunities and helping clients make informed decisions as they explore international employment, education, travel, business mobility and immigration pathways.